To turn off the scroll lock on a Windows computer, simply press the Scroll lock key. How to Turn Off Scroll Lock on a Keyboard The solution is to simply press the button to turn the lock off. Whenever it is turned on, it indicates that the scroll lock button is enabled and that the arrow keys are not functioning as they should. Look out for a light on your keyboard’s scroll lock button. You won’t be able to use the arrow keys in Excel when the keyboard’s scroll lock is enabled. The most common solution to not being able to use the arrow keys in Excel is to turn off your scroll lock.
With this guide, we'll show you how to fix not working arrow keys in Excel. When Excel arrow keys aren't working properly, the process can be frustrating. Arrow keys help you move from one cell to another on an Excel spreadsheet with a single key-press.