Windows will close the program and notify you if a solution is available.'Īs you can see in the above screenshot, Microsoft offers you three solutions - restart the program, close the program, or wait for the program to respond. 'A problem caused the program to stop working correctly.You may receive one of the following error messages: However, the truth is that many users often experience errors when opening or saving Excel. Important programs like Excel need to run smoothly to keep the data safe. Microsoft Excel is the most used form tool by individuals or enterprises for calculation of profit/loss to finding averages, charting, and graphing data. You can also fix the issue by checking antivirus/conflicts, repairing, uninstalling, reinstalling Office. Opening Excel in safe mode, click 'File' > 'Options' > 'Add-ins'. If you try to perform other actions when Excel is in use, it may not respond. Type excel.exe /safe in the Run box to open the Excel in safe mode. Go to 'File' > 'Account'.Under Product Information, choose 'Update Options'.